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Customer Service

(212) 433-WNYC (9692) (Live call in phone number for The Brian Lehrer Show)
(646) 829-4000 (Membership and programming questions)
(646) 829-4400 (Business & administrative questions)
888-376-9692 (24 hour pledge center)
160 Varick Street, 8th floor
New York, New York
United States - 10013

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Complaints & Reviews

www.wnyc.orgThey take money every month after you donate them

I subscribed for the newsletters from www.wnyc.org. After that I have donated money them, but they didn’t provide any newsletters at all. Also they started to take money every month from me. I think that if you have donated money them, they wanted more. I have no idea how to stop these fake charges. It isn’t mentioned on the website, but no one replied to my messages. The worst communication and services.

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    • As
      asakura Jul 17, 2015
      This comment was posted by
      a verified customer
      Verified customer

      I started to listen to the website www.wnyc.org. It was good, but after some time they started to offer different books and magazines. I subscribed for two magazines, but they already charged me for the second month. But I haven’t received the magazine for the first month. I already sent several emails and complaints, but the rep advised to call them. He gave me the phone number, but no one picked it, when I called. How to solve this problem?

      0 Votes

    wnyc.orgImpossible to restore my account

    I recently signed in for the website www.wnyc.org and wanted to download their set of music and books, but unfortunately I couldn’t do it. I tried several times, but nothing happened. After that I tried to reach moderators and asked for the help, but they ignored me. On the next day I tried to sign in, but my account was blocked and the moderators didn’t explain why this happened. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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      • Ko
        kongonori Aug 08, 2013
        This comment was posted by
        a verified customer
        Verified customer

        Each month that I log on to pay wnyc.org I found out that they gave permission to other stores to charge my credit card. This month I found a charge from unknown company. I don't owe someone. I don't understand why wnyc.org gives out my information and charges my credit card without my permission. Someone needs to stop them.

        0 Votes

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