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Wingstop

Wingstop review: Undercooked chicken

K
Author of the review
5:33 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a five piece lemon pepper thigh (chicken only). I arrived at the Alameda, CA location (Blanding Ave) five minutes after my order was supposed to be ready. I was told it would be an additional 7 minutes. I returned to my car to wait. After 8 minutes I returned and picked up my order.
When I returned to my office I ate a piece with no issues. When I started to eat a second piece I noticed some pink coloring toward the center. As I pulled the thigh apart I saw blood red uncooked meat in the middle. I opened a third piece and found the same undercooked meat.

Desired outcome: I would like to be reimbursed for my order and I would like to have the staff at this location trained to cook the chicken properly.

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