The complaint has been investigated and
resolved to the customer's satisfactionResolved Windstream — porting phone #
resolved to the customer's satisfaction
For a whole month we have been trying to get Windstream to release our phone number to Comcast. It's always something stupid, some little thing doesn't match up. We've been on the phone numerous times and think everything is solved and tell Comcast to put the order in again and Windstream rejects it. We've gone so far as having Comcast at our house ready to hook it all up and it doesn't work because Windstream hasn't done what they said. I'd go with a new number but we've had the same number for 15 years and would like to keep it. It seems others in my area are having the same problem.