White Castle reviews and complaints 1
View all 381 complaintsWhite Castle - slow service
Placed online order 12426 to be ready for pick up at 6:33pm. Arrived at 6:32 and waited until 7:02pm to receive my food. When I did receive my order I asked why it took so long and he said it is busy. No sorry for the wait or any other explanation. Need to staff up for busy times or better train your employees to better serve there customers. Really think they did not give a [protected]@$& if they satisfied there customer. Very poor customer service and management
Rick
[protected]@aol.com
Latest White Castle Reviews
gave me the wrong order and was a attacked White Castle coffee put back in stores. Food burnt and the time it took to get it. Customer service Very slow service, hamburgers not prepared fresh or as ordered.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!