White Castle reviews and complaints 1
View all 381 complaintsWhite Castle - got the wrong thing
went in tonite and ordered 10 hamburgers and a large fries. after waiting forever i left with my bag of food. it wasnt until i got home that i realized i had gotten 10 CHEESEBURGERS and not hamburgers. i was not going back so i threw them out as i cannot eat cheese. i was the only one in the store yet no one could get my order right. it was bad enough i couldnt eat my food but i was also CHARGED for cheeseburgers. maybe your employees should stop running their mouths and listen to the customers for a change
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gave me the wrong order and was a attacked White Castle coffee put back in stores. Food burnt and the time it took to get it. Customer service Very slow service, hamburgers not prepared fresh or as ordered.Giving a Voice to Consumers
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