Westgate Travel Club reviews and complaints
misrepresentation of club benefits
daryl miller & william kohn 954.290.0946 We joined Westgate Travel club only to find out that our travel is now costing us more money by using their services. We are apparently in an expensive un-cancellable contract which we never had a chance to read nor were we given a readable contract copy after the fact. When we attempted to cancel cruises we booked...
Read full complaint and 1 commenteverything they sale
— 30 day money back - you have time to get your $ back < —
This is a scam! There are no discounts! The prices for air and cruise is cheaper if you go directly to the airline/cruise line.
Costco is cheaper on every item I compared. What they do is inflate their prices and then give you the so called "discount".
You do have blackout dates which they flat out lie about during their presentation.
You do not get to use all of your travel credits on whatever you want. This is just a scam. Their website doesn't work half the time.
They took 2 months just to figure out a login/password.
Worst part is that the discounts are a lie. Again... Compare your search on costco for proof... It speaks for itself.
Country of complaint: United States
Address: Coeur D Alene, Idaho
ZIP: 83815
did not live up to promises
On 12/26/2014 in Westgate LV, Wife and I were "sold" onto a Travel Club for $4000 plus yearly maintenance fee of $199. Promise to give us 2weeks of Westgate resort stay for $500/week. And 2 free such weeks every year.
Promise to get best price of airfare and car and hotel deals instead us searching the internet for the best deal. Promise to match lowest prices.
i tried to book car rental and hotel through the club and every time they are more expensive than Expedia/Priceline.
so what's their value?
their cruise aren't so great either.
So I felt cheated of the $4000 and they would not work with me.
Guys, do not get caught. I will go to BBB to complain.
Company Business Name: Westgate Travel Clu
Country of complaint: United States
Address: 10352 GREENWOOD COURT, CUPERTINO, California
refuses to cancel policy
The westgate travel club is a scam! They annoy you into attending their seminar while you are on vacation and promise you wonderful things for doing so. Then they trap you there and coerce you into buying this beautiful package they have. Then once your mind clears and you realize that you have been had and contact them within the alotted 3 business day...
Read full complaint and 10 commentsDon't Buy This Please!!!!
My husband and I purchased a travel club membership through this company in Orlando. We have had a timeshare for 14 years and love it. But this was suppose to be different. You are buying a membership that supposedly gets you 50% off of hotels, cruises, tours and airfare. The day after we purchased I called their customer service number to see if the prices were what they said and I was told that I couldn't get prices until I received my password in 6 weeks. I should have known right then! When I got my password and looked up prices, they were the same price and Expedia and Priceline to the Penny and sometimes cost more. My heart sank. We did not buy this for the timeshare and the man that gave the presentation sat with us and told us that the money savings was with discount on hotels and airfare. Always listen to your gut. We contacted BBB and Florida Attorney General and a lawyer to try and get out of this. It has been almost 6 months we are not paying Westgate, but we have a conscience and feel like we should pay Bill Me Later since they have already payed half of the purchase price. So basically we are paying $1700.00 for nothing. We had an excellent credit score before this in the 800's and now I am so mad that 25 years of paying your bills ontime can be undone by one stupid company. Please learn from us! DO NOT BUY and if you have, go get your car keys and jump in your car and cancel this. It would help me a little bit to know that our dumb mistake helped someone. God Bless!
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
same thing happened to us also. called to book a cruise and it was more than if I booked it myself! We are so angry
Same thing happened to me and my wife. We need to all get together and file a complaint try and appeal this. There are countless others that are in same boat so getting more people would not be hard at all.
Wow! I did not know this?
This sounds like our situation to a T. Westgate wont let us cancel, we feel that we owe Bill Me Later. There is high pressure sales and when we asked about the three day grace period (we were on vacation) we were told by Karroll Jamerson at Westgate Smoky Mountian, "if you don't want us we don't want you". I took him for his word but obviously that was a mistake. I was upfront about not wanting this program to save Westgate and Bill Me Later from using thier resources to no avail. I agree with "listen to you gut", put your money somewhere else and Do Not Buy! Feeling Helpless.
scam
My wife and I took a timeshare preview for some free tickets and once we declined, we were given our tickets about 3 timeshare agents tied to get us to buy. Needless to say, once we received our tickets, we were approached by a agent stating she was with westgate travel club. She advised for 1 hour power point preview, she would give us dinner for 2 and 2 movie passes. I asked her was this a timeshare presentation and she stated no. Once we met our agent, she was very nice and tried to get to know us. We told her that we had several bad experiences with timeshare previews and we were told this was only a slideshow for 1 hour. After the agent kept us at "breakfast" for a hour, the show began. The salesman told us at the beginning of the slide show, this is a simple presentation and once you say no, you are done. You get your free prize and go on to your vacation. Not true! This is nothing more that an attempt to get you to join a travel club for over $8, 000.
I had to get rude with the agent and told them all I wanted were our tickets.
Folks, be aware of all this "free" stuff. Your 90 minutes always turn into 3 hours.
Company Business Name: Westgate Travel Club
Country of complaint: United States
Address: Orlando, Florida
The complaint has been investigated and resolved to the customer’s satisfaction.
the same thing happened to me and my husband only we were stupid enough to buy a trial run in the travel club. this club is a joke and we regret it everyday. dont buy anything from those people all they care about is money and they are going to get it no matter how many people they have to scam to get it!
deceptive dealings
Was invited to take a tour of this discount travel club. It is a total scam!! It is a part of the infamous westgate resorts scam selling organization!! Check them out on google or the bbb! Thousands of unresoved complaints and an f rating across the board! Do yourself and favor and run like forrest gump from anything you are ever offered from westgate...
Read full complaint and 43 comments