W.B. Mason review: Extreme disappointment in product and service

Frankly, I’m extremely disappointed with Mason WB Co. Inc. The original delivery of a large whiteboard was delayed by over a month after payment was completed. When it finally arrived, the board was warped and fell off the included wall mounting system. I was assured a replacement would be processed, yet it’s now two weeks past the promised date. This level of delay and lack of follow-through is simply unprofessional and unacceptable.

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