Rip-off yellow page ads
The sales lady came by to renew the yellow page ads. I didn't renew. She gave me a signed form saying 0 balance, 0 due. Then I get the full monthly bill for the yellow pages I thought was cancelled. After calling the Berry Company, they said "in the small print of contact, they reserve the right to extend for 3 months" due to the bad economy. The real trick is they encouraged me to "just have the yellow page bill put on your Windstream bill." Now the phone company can stop service for nonpayment of the yellow page ad. These guys are criminals! Yellow pages are a thing of the past. Internet marketing is the only way to generate calls and business leads. Look at http://workdecasa.com
and learn to do it yourself.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Deceptive Sales Practices
I was contacted by a very chatty and friendly associate of the Berry Company and offered an advertising contract for advertising in the Windstream yellow pages. I asked if I had to make a decision now and the representative said no. I told her to fax over the information and I will look it over and decide later. After about nine minutes of conversation the...
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