Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Appliances, Electronics and Technology VanMoof
VanMoof
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
VanMoof Customer Service Phone, Email, Contacts

VanMoof
reviews and complaints

VanMoof's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.vanmoof.com
www.vanmoof.com

Learn how the rating is calculated

2.0 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

VanMoof reviews 1

ComplaintsBoard
E
12:00 am EST

VanMoof Mixed experiences with Vanmoof USA Inc

Having delved into the reviews of Vanmoof USA Inc., it's evident that the experiences of customers vary widely. While some have expressed satisfaction with their bikes and the service provided, others have faced significant challenges. Issues such as delayed deliveries, poor customer service, and concerns about the quality of the bikes have been highlighted. It's essential for potential customers to weigh these mixed experiences carefully before making a decision. Despite some positive feedback, the overall sentiment seems to indicate a need for improvement in various aspects of the customer experience.

Read full review of VanMoof
Hide full review
Helpful? 2 0
Share
More
Send message
Copy link
Report
  1. Pros
    1. Innovative e-bike designs
    2. Integrated anti-theft tech
    3. Strong global community
    4. High-performance models
    5. Sustainable transport option
  1. Cons
    1. Premium pricing limits market reach
    2. Service network less extensive than rivals
    3. Limited customization options for riders
    4. Heavier e-bikes compared to competitors

Is VanMoof legit?

Our conclusion: VanMoof stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights VanMoof's reputation as a trustworthy leader in their field. Customers can rely on VanMoof's services, assured they're dealing with a highly reputable and fully legitimate company.

VanMoof earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Vanmoof.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Vanmoof.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Vanmoof.com you are considering visiting, which is associated with VanMoof, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

VanMoof website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Vanmoof.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About VanMoof

Screenshot VanMoof
VanMoof is a company that specializes in the design and manufacture of electric bicycles. Their products are known for integrating technology to enhance urban commuting. The bikes feature an electric motor that assists with pedaling, allowing for easier navigation through city streets and reducing the effort required for longer distances or hilly terrain.

The company offers a range of e-bikes that cater to different needs, with various models that include features such as integrated anti-theft systems, GPS tracking, and automatic gear shifting. VanMoof's bicycles are designed with a sleek, modern aesthetic, and the frames are typically made from lightweight aluminum, making them both durable and easy to handle.

In addition to e-bikes, VanMoof provides a suite of services to support their customers. This includes a mobile app that connects to the bikes for additional functionality, such as ride tracking and bike settings customization. They also offer maintenance services to keep the bikes in optimal condition, as well as customer support for any inquiries or issues that may arise.

VanMoof's products are aimed at urban commuters looking for an efficient, eco-friendly alternative to traditional transportation methods. Their e-bikes are designed to offer a convenient and reliable solution for daily commutes, as well as leisurely rides around the city.
How to file a complaint about VanMoof?

Here is a guide on how to file a complaint against VanMoof on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with VanMoof in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with VanMoof. Include key areas such as transactions, steps taken to resolve the issue, the company's response, personal impact, and nature of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against VanMoof on ComplaintsBoard.com.

Ratings on other sites
Trustpilot
Trustpilot
2.7
7409 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. VanMoof contacts

  2. VanMoof emails
  3. VanMoof social media
VanMoof Category
VanMoof is related to the Appliances, Electronics and Technology category.
VanMoof alternatives
Conair Corporation 3 reviews Schweigen-X.com.au 1 review Entreprises MST 1 review St?hrling Original 10 reviews heatexchangers.life 1 review

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.