I am forced to pay for this service in my apartment building. They regularly miss entire floors for pickup. Now I received a message that our service has been interrupted for the night, so no pick up. Instead of making up for it, we are told service will resume on our next pickup day, which is three days without service. This company is complete trash, no pun intended. They make us pay for a service, do not provide the service, and shrug it off as business as usual. Forced junk fees from a junk company.
Desired outcome: Refund my monthly fee, or make up for the missed service.
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