they can not be contacted
They can not be contacted... I want to cancel my contract with them, cannot find them where i went they only open on saturdays, i know there is a five days period in which i can claim a full refund, sadly i only found out today on the fifth day how many complaints there are against this company and i am suspicious of them and would like to get out of there contract but they is no number i can reach, nor is there a head office number i can talk to someone, the one cell number that was given to me no ones answering it today
fineprint scam - no refund within cool off period - use delay tactics to get outside this period
Vhi scam - vocation hub international - deposit, reliance fee & lifetime scam Scam is to get you past "cool-off" period when realising you've been taken for a ride. very fine print - if i not cancel in 5days, registered mail, pay 50% reliance fee x24mnths =r7740. so many promises to get you to presentation venue (centurionproteahotel 12 jan 2016) & get...
Read full complaint and 24 commentshow to cancel this membreship
Was invited to this presentation which said it was no time share or holiday pakage scheme.Once papers signed and time to read
properly tru contract found lost of different info on paper than what was said at presentation.Checked on internet info on company
and found numeros complaints logged against company. Emailed consultant Marc Boshoff but got no reply. According to complaints the company do not respond to emails when requesting to cancel membership.How and what is the legal way of
canceling this membership.
Any help to cancel vacation hub, doesn't have money for legal advise please
Went to their presentation on the 23rd January 2019 in Amanzimtoti at the Weaver Conference Centre, we decided to try them out, paid an Activation Fee of R 9199.00. When we got home we tried calling on the number provided [protected] ) numerous times to no avail despite being told adamantly by Bennie Blom that the number is a 24-hour helpline and gets answered after the third ring by a CONSULTANT (NOT AN AUTOMATED ANSWERING SYSTEM). It turns out that MR BENNIE BLOM is a Sales Executive hired by VHI to interact with potential clients as he is experienced in Travel and Tourism, but his real job is actually at GLOBAL TRAVEL ALLIANCE. (Perhaps he gets a cut on the side).
I am CANCELING this contract with immediate effect as there is a 5-day cooling off clause stipulated in the contract they made us sign. You will find it under Section 18. 18.1 TERMINATION (Clause on page 4). These people are liars and scammers! ABSOLUTE SCUM of the earth. See attached photo of Bennie Blom. You can find him here; https://pin.it/6j5mup6oqorok7
Put their physical address into your GPS and see if you can find their offices.
They have 36 Domains registered with www.hetzner.co.za. Report their fraudulent activities to their Internet Service Provider HETZNER
Report them to the Fraud Division at your Bank.
Went to their presentation yesterday the 23rd January 2019 in Amanzimtoti at the Weaver Conference Centre, we decided to try them out, paid an Activation Fee of R 9199.00. When we got home we tried calling on the number provided [protected] ) numerous times to no avail despite being told adamantly by Bennie Blom that the number is a 24-hour helpline and gets answered after the third ring by a CONSULTANT (NOT AN AUTOMATED ANSWERING SYSTEM). It turns out that MR BENNIE BLOM is a Sales Executive hired by VHI to interact with potential clients. He is quite knowledgable and well experienced in Travel and Tourism, but his real job is actually at GLOBAL TRAVEL ALLIANCE [protected]. (Perhaps he gets a cut on the side). Tried calling there but they say he is not there.
I am CANCELING this contract with immediate effect as there is a 5-day cooling off clause stipulated in the contract they made us sign. You will find it under Section 18. 18.1 TERMINATION (Clause on page 4). These people are liars and scammers! ABSOLUTE SCUM.
Sent emails to info@vhi.co.za and clients@vhi.co.za but still no response, will fax as well. If they do not respond within the time specified then my Bank will take the matter further.
I just signed my contract on Saturday 24/11/2018. I want to cancel but I'm getting the run around from the call Centre telling me its illegal to advise me how to cancel the contract!
If anyone has advice or can tell me what to do to get this done please email me on imraan16@rocketmail.com..
Would really appreciate the help since I have a few days to try and do this. Thanks.
Did itwork
Contact Mr Neels Hattingh at [protected]/neels@vfplus.org.za
He will send you a complaint form of the National Consumer Commissioner. Upon returning it to him, he hands the complaints direct in at their offices and they will let you have a ref no and deals with your complaint
Can you please provide me with the contact details to get the complaint form of the National Consumer Commissioner
Advice required on how to cancel my contract with Vacation Hub International Somerset Wes.
hi did you get your contract cancelled with vhi?
try to cancel contract after many disappointments
We signed a contract with VHI on 18/09 2014, together with a debit order form. We also paid a deposit of R5649. On 19/09 I send a sms to the agent Martin Peterson, with the banking details and then again, an email on 20/09 to his manager Martin du Plessis with the same details. This was not sent to their admin offices. I realized that we did not receive any...
Read full complaint and 4 commentsfalse information/refuse cancellation
Attend a presentation at Three River Lodge Vereeniging.Bought membership based on what the agent Marc Boshoff promised. Sign documents which look like only general info collected on front pages. Later discover it was actually a contract at the reverse pages with the terms and conditions. Paid R9174.00 as deposit with the credit card on the straight facility via powerpoint. The following were the lies told by Marc and which were discovered when I had a closer look at the contract on the 29 December 2013.
*Interest free- contract states you have to pay 8% interest per year on reliance fee for following 10 years.
*After the 2 year period NO fees at all, thats why its not like timeshare-contract says you must pay reliance fee which increase with 8% and if you dont pay it you cant use the system- it must also be paid in the beginning of the year in advance.
*Members can start using the system within 10 days after payment-contract says you are registerd after 10 weeks.
*Breakfast is standard on all accomodation bookings-vouchers state its accomodation only.
You cant get hold of these people in the first 6 weeks to cancel. I attend the presentation on the 10th December 2013 and only managed to get hold of them on the 14 January 2014 after I surprised them with a visit at another presentation. They refuse to cancel because its now after 5 days as stipulated in the contract ALTHOUGH Marc said ones got 3 weeks to cancel. This is how they operate the scheme, lie to the public and make sure that they cant get hold of you to cancel if they discovered all the lies.
This people must be investigated and stopped. Since when can you lie or give false information, take their money and refuse to cancel when client is unhappy about misleading facts.
I just signed my contract on Saturday 24/11/2018. I want to cancel but I'm getting the run around from the call Centre telling me its illegal to advise me how to cancel the contract!
If anyone has advice or can tell me what to do to get this done please email me on imraan16@rocketmail.com..
Would really appreciate the help since I have a few days to try and do this. Thanks.
There is no place on this planet for this fraudulent company and its agents-they should be wiped off the face of the earth.
We were also caught by these scoundrels at a presentation in Pretoria North--we were lucky to find out when they were in town again, we marched in there during the presentation and demanded a refund!
We were threatened with evacuation for trespassing, but they were dealing with a very determined couple-that same night our membership was cancelled in writing, but our deposit and the already paid membership subscriptions has vanished into their pockets--we are willing to travel to their office in the Cape and wring the last cent, they owe us out of them.
Dorf and Bev
Ronica and Kallie Vermeulen
We signed a contract Dec 2017 and are very disappointed, had vouchers to go stay in a Hotel in Phuket for a week but as far as VHI was concerned we only need to attend a presentation at the Hotel for one and a half hour, but once we got there was told it would be for a whole afternoon which luckily was cancelled. We wanted to book again through VHI but firstly the number given does not work, then we sent an e-mail and waited for 2 weeks for a response. This is really one of our biggest mistakes we made in live and just want to get out of this. We found out later that is is not only a 2 year contract but you have to keep on paying an amount for the next 10 years with escalations which was not told to us at the presentation, we were asked also to give our children's information which luckily we did not do because if something had to happen to us they would be responsible for the fees. So, we would like to know how can we get out of this? Can anyone please give advice..
Dear Madam/ Sir
Me and my wife were invited to a session on receiving a free holiday abroad. For that we had to attend a presentation on the 23rd April 2018 from "vhi" at Safari Nursery, in Lynnwood Road, Pretoria.
During the presentation I mentioned that I would only be interested in their product if they could take over my 36 membership points from The Holiday Club as we are REALLY NOT BENEFITTING FROM THEM lately.
One of the presenters mr Vuyo excitingly commented that this is exactly what they do. He said that if I sign permission for them to trade these points on my behalf, they will earn ~R80 000 per year on them for myself. I would then be required to pay 20 % commission on that back to "vhi". That meant that I would earn about R6600/month on my points, paying back about ~R1900/m to "vhi" and still have enough money left to pay their membership fees of R3374/m. (Vuyo even confirmed that the first moneys would reflect as early as within the first 21 days into my account.)
I agreed that ONLY such a case, I will sign the 24month contract with vhi ( R3370per month for 2 years).
"In order to qualify for this special offer of theirs, I had to pay imediately R14 400 deposit" Vuyo said.
(Which I did with my wife's credit card.)
As it was holidays at the time, I got a welcome message on my cell phone some days afterward and a phone call some ~10 days later. I phoned back and spoke to lady called Rozelle van Wyk. Upon confronting her with Vuyo's promise of my Business Club Points, she said that they "might" only pay me the amount of R500 per point "if" a third party "could be find" to purchase my holiday points. It was at this moment that I realized that I was taken for a ride. THIS contradictory information IMMEDIATELY CHANGED THE PICTURE. I was furious and complained.
She referred me to another lady Elsabe and later again I was put in touch with a senior lady, Faranaaz . She said that I am under contract, could not cancel but offered to negotiate me a cheaper product. I would have non of this and only wanted my membership to be cancelled.
On the 1st of June 2018 they deducted my first payment. (Which I reversed), as I did not get clarification of their commitment regarding the original promises.
At this time I also phoned the Holiday Club and they strongly prohibited me to deal (or offer my Holiday Club points for trade) with this company.
We had the same problem and went to the National Consumer Commission's website and submit a complaint. The are investigating the case and give feedback. The more complaints received the better
I also experience endless problems on terminating my contract with "vhi" after breach of contract has been discovered. In my case I commented that I would only be interested in their product if I could transfer or exchange my existing 36 Holiday Club points for an improved product. Their representative immediately and very excitingly responded by saying that is exactly what they do. He promised me that if I authorize them to trade my points on my behalf, they will gaurentee me about R80 000 per annum. They will take 20% commission and with the balance I can still pay my monthly fees for their membership as well as have enough left to pay Holiday Club levees plus an annual holiday at their discounted rates through them.
As soon as I was back at office, I phoned them. An consultant commented that my points are only valued at about R500 per point, and only IF an interested third party could be found. I phoned The Holiday Club which forbid me to trade with these people regarding their point system. Since then I tried to cancel my stop order but two months later, still in vane.
The latest feedback from "vhi" is that their company can never take responsibility for promises made at any of their presentations.
I actually have that same promise (of R80, 000 will be paid for my Bonus Breaks )on paper and signed by the sales person (Clement), but yet: Sandra Taljaard at VHI refers me to some clause in the contract that says it is not true. We should try some class-action case against them if you read all the compaints and comments in this website.
Please go to the National Consumer Commission's website and submit a complaint. I did so and the are busy with an investigation. The more complaints the better. They give you feedback to you on the progress.. We were also ripped off.
We are a firm of attorneys based in Nelspruit. We are instituting proceedings in the High Court to claim funds, interdict and liquidate VHI. Anyone can join free of charge. Contact us at christo @csprok.co.za
Christo Smith, Christo Smith Attorneys Incorporated.
Costs?
We have been trying with absolutely no luck. Has anyone here had their membership sign up fee returned? This is so much money to just write off. This company should be sued : has anyone considered a mass lawsuit? Seeing as there’s so many of us being stolen from.
Nothing. Case opened with police. Go to the National Consumer Commission's website and submit a complaint. I did so and the are busy with an investigation. The more complaints the better. They give you feedback to you on the progress. We were also ripped off.
How is it possible that these people are still getting away with this. The internet is full of complaints. There should be a thorough investigation into the misrepresentation, tactics and lies mentioned. We are in the same situation. Were lied to and told we are investing our money! We never bought into a holiday club!
Go to the National Consumer Commission's website and submit a complaint. I did so and the are busy with an investigation. The more complaints the better. They give you feedback to you on the progress. We were also ripped off.
We have the same problem. Attended a session on 14 October. Vuyo and mark told us that we can cancel within 30 days. Also promised that we will receive R 90 000 back within four weeks and that someone will come and make an appointment within four weeks. I phoned more than once and at last my husband spoke to a lady who was very rude on the phone. She told my husband that we will receive an e-mail within the next few hours. until now nothing received. I phoned the same number and were told that I must wait for the e-mail? is there no ways that this can be reported to a higher level as fraud?
AP
Rude. Thats the real way to say. We phone and try to speak, they scream and don't give you time to talk to them. Yes we are upset and want answers but really how can they speak like that to costumers. They don't want to help and upset the costumers more to speak like them to costumers. We want answers not rude people.
We have the same problem. We signed in June 2017 with Johan@dyn-sol.co.za and Dean Van Schoor and paid a deposit of R 5250.00. Was told cancellation no problem if we decide its not what we really need or want. Sent a cancellation via email and register post to the address on the contract. No luck, so we sent a letter via a lawyer. That also got no response. I doubt we can now get help for reversal via the bank as its already October? Has anybody received any threats or summons from Vacation Hub International for non payment of the monthly amount?
Michelle
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Vacation Hub International [VHI] Contacts
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Vacation Hub International [VHI] phone numbersClick up if you have successfully reached Vacation Hub International [VHI] by calling +27 871 502 230 phone number 8 8 users reported that they have successfully reached Vacation Hub International [VHI] by calling +27 871 502 230 phone number Click down if you have unsuccessfully reached Vacation Hub International [VHI] by calling +27 871 502 230 phone number 12 12 users reported that they have UNsuccessfully reached Vacation Hub International [VHI] by calling +27 871 502 230 phone number
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Vacation Hub International [VHI] emailsinfo@vhi.co.za100%Confidence score: 100%Support
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Vacation Hub International [VHI] addressCape Town, South Africa
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Vacation Hub International [VHI] social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 24, 2026
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