The complaint has been investigated and
resolved to the customer's satisfactionResolved Uverse — Lies regarding its functionality
resolved to the customer's satisfaction
They are ripping people off. They say "self install" regarding internet. But when I got the product, I found that it wouldnt work. I called the tech out and he told me that I need to have a direct phone line coming from outside to the router, without having any splices in it. No one told me that. The type of router I was given cannot use filters either. I was given The right modem, but there is no real practical way a guy can run their own electric. the average person thinks this is like any other At&t internet. But this? this is clearly a rip off. What if I lived in an apartment on the 3rd floor!? So because the tech came in, I get a 55 dollar bill and another 55 for running the line and jack! there was no real way that I could have done that myself, as I am handicapped.