Taco John's

I had ordered a Number 3 Medium with drink at 13:08 on 7/2/2022 in Newcastle Wyoming. I finally got my food at 13:25 that's almost 20 minutes waiting on my food. That isn't fast food. They said the food would be out in a few minutes. At one point no food was being called out for almost 10 minutes. It seemed like they all simply all took a breather and stopped making food? I know it wasn't the case but it seemed weird for food to not be coming out just being ordered.