Went through taco John's line. Took extremely long to receive our food. Through window employees were standing around and gossiping. Nacho cheese was ordered, repeated back, and charged, but not placed in to go bag. Had to go back around and wait in line behind 6 cars because inner lobby is closed. Employees were rude when asked for the forgotten nacho cheese. Shut the window and continued to gossip and stand around. Finally got nacho cheese. Called customer service, never recovered a call back after leaving a message. Called again today and was hung up on!
Employees. Young girl with blonde hair, older lady with short hair and glasses, & dark haired older lady.