Menu
CB Pet Stores Petco 10 N Sullivan Rd, Spokane Valley, WA, 99037, US
Petco company logo
Petco
reviews & complaints
Petco company logo

Petco

10 N Sullivan Rd, Spokane Valley, WA, 99037, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 7:00 pm
ComplaintsBoard
J
5:13 pm EDT

Petco - Fish sales

I will certainly not be going back ever! Today I went in after weeks of waiting for shipment to buy 1 guppy for my daughter. 1! The fish lady first asked me to wear a mask, in which I replied I have a medical condition and will not. She said we will have to social distance and I complied. I asked "How many fish is recommended for a 2 gallon tank?" She said the rule of thumb is 1"per gallon. I said OK, I would like to get 1 guppy. She said"I won't sell you one. "I said I only have one fish in there and it's smaller than the guppy! She said no, so I went up to the front to purchase the rest of my things and asked for a manager. The check-out girl was the manager and I said your fish girl won't sell me 1 guppy. She proceeded to tell me again the 1" "recommendation" and said if she felt like she shouldn't sell me a fish than she didn't have to, and also that my fish would grow. A fish I have had for three years that has never grown. This is a crock! I worked at pet-smart, I'm NOT a novice fish owner, and never in my life have I been denied the sale of a fish let alone a tiny guppy let alone 1 fish when I have 1 FISH which by the way is full grown and 1/2 an inch long so even by their math I had room for 1 guppy. I'm appalled. I decided to make my purchase but went to pet-smart and got all the things I needed anyways plus a fish plus 2 snails for free... so I returned the product to Petco. You will NOT get our business. I can not believe you denied a grown adult 1 fish! By the way the 2 Gallon fish tank I bought from Petco has a picture on the box with6 full grown fish on it!

Desired outcome: You can't fix ignorance

Read full review of Petco
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.