Umpqua Bank reviews and complaints 1
View all 31 complaintsUmpqua Bank - Customer service
I would like to make a formal anonymous complaint. I'm a regular customer at the Bellingham Umpqua bank. This pertains to unprofessional service. Starting with the Branch Manger William. He seems to have a personal flirtation relationship with his Relationship Banker. Last time I was in there (5/1/2023) there a lot of was flirtation game play and comments made back and forth to each other. This game play has presidents over customer service. Seeing this makes it very uncomfortable to handle business.
Desired outcome: Staffing change,
This has not been solved. Please explain why this is marked resolved
Latest Umpqua Bank Reviews
Checking account Locking our account Branch account/credit app Phone times are long + lack quick security support Account accessGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!