KFC reviews and complaints 1
View all 3450 complaintsKFC - foods
whom it my concern.
My husband and I went to KFC on Jan 22 nd @ 7:38pm. We ordered a two piece meal with to sides (two meals). To my dismay it was very old rubbery chicken. So bad that I threw my piece out. The side you could tell where sitting there all day. Even the biscuit was as hard as a rock. I do like to go to KFC again but I just don't think I want to experience that again. All and all both me and my husband are extremely disappointed.
Sincerely,
Angela Tlumacki
The complaint has been investigated and resolved to the customer’s satisfaction.
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If you get poor service or food at any restaurant, call the health department and complain. All restaurants HAVE TOO abide by certain food serving laws. Then contact the head management and pitch a royal ###! Then call the stores manager and complain.
You'll find that not only will they get inspected and written up by the Health Department but there is always a chance of getting closed down if there are too many problems at a particular store.
I had poor service at a KFC/Longjohnsilvers a couple of months ago locally, and I lost it on them. I called the Health Department and complained and told them of all the violations that I saw then I called the Store Manager and ripped a strip. They completely replaced our entire order and the next time we visited the place was polished. It was evident that they had made many changes to not only thier service but to the care of the store and customers.
If you don't complain changes don't occur, now I used to be an assistance manager of a KFC so I know the food service health codes and laws and I know that, knowing them stood in my favor but anyone with half a brain can go on line and check the local laws and compare them to thier problem.
Respectfully,
LdyWillow