Pella reviews and complaints 1
View all 182 complaintsPella - Door installation
We purchased a door and it was finally installed in December 2020. The peephole was missing and we contacted the agent, who told us it would be rectified. It's been 3 months of sending messages, promises of resolution, and no follow-up. We spent quite a bit on this door, it's only right that we get what's we paid for and that Pella upholds what's in the contract. Very disappointed.
Desired outcome: Create a peephole of the door.
Latest reviews and complaints
Window installation1
Signed contact on June 3 to have new windows installed was told they...
1
We ordered a complete set of windows, front doors and patio doors. We...
1
THIS IS ONE SEVERAL LETTERS THAT GENERATED NO RESPONCE
Gentlemen...
2
2 designer series windows -- one south side, one north, both bottom...
1
two years ago we contacted a sales rep at Pella windows here in...
We have received your comment. Thank you!