BJ's Wholesale Club reviews and complaints 1
View all 456 complaintsBJ's Wholesale Club - Customer service
I'm a customer at 6607 Wilson Blvd. Falls Church, VA 22044 store.
It's been very uncomfortable lately at the time to leave the store. After completing the purchase, you have to be screen just in case "you are stealing merchandise"? before you exit. Even in the middle of this pandemic, the employers put their hands on the food and products that have been paid and belong to the customer.
Last night I asked the lady at the "check out" point to please, don't touch my food and she replied "do you don't know how many people touch your food before", and I use gloves... (she probably doesn't know what cross-contamination is) That's a very bad attitude. And every time you shop at the store, you have to go through that. It's a shame. And that have3 to stop.
Desired outcome: Employees need to have More respect with the customers / service needs to be improve
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