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CB Retail Stores Walmart 6000 Burke Commons Rd, Burke, VA, 22015, US
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Walmart
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Walmart

6000 Burke Commons Rd, Burke, VA, 22015, US
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1 complaint
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Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
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J
10:09 am EDT
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Walmart - Buying paint at Wal-Mart is ridiculous

I bought paint at store in Burke, VA waited for the "paint guy" (told it was Mohammed) to come back to do the tinting. After a while told Mohammed was gone for the day and I could come back Tuesday when he would be back in. Came back Tuesday with paint, no Mohammed. Told, by Neezem, there is no Mohammed and that the mixing machine hasn't worked for a year and hasn't been fixed. Told I could get it done at Fair Lakes store. Asked Neezem to call to which he does and says they don;t answer. Go home and call Fair Lakes, their machine doesn't work and needs to be fixed. Call Customer service, told they will call Regional Marketing Manager and get back to me. Call again three days later, new person Nelson tells me he will contact the Regional Marketing Manager to get back with me. Karen Coop calls me back to let me know that the machine in Bradenton has been removed from service... that's great but Bradenton is in Florida, a 1000 miles away not Virginia. She advises me that she has contacted Carmen Arias the Manager in Northern Virgina about my issue. I am waiting; what a joke. Incompetence, lies and possibly some reaction to me just being a white, middle-aged, male.

Desired outcome: Get my paint properly tinted

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