Menu
Write a review
File a complaint
CB Mobile and Cell Phones Apple 6191 S State St, Salt Lake City, UT, 84107, US
Apple company logo
Apple
reviews & complaints
Apple company logo

Apple

6191 S State St, Salt Lake City, UT, 84107, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
C
5:18 pm EST

Apple - iphone

I went into the Apple store today at Fashion Place Mall in Utah. First I sit at the bar to try and get help and am ignored for 20 minute. Then I'm told to go stand in a line which lasts 20 minutes.

They look at the problem of the screen popping out of my IPhone and then tell me to wait for a few hours or come back in three days. That is absolutely ridiculous and the worst customer service experience I have ever had. Apparently Apple does not mind having you sit around for hours and wasting your time.

I left disgusted as I do not have a schedule where I can just sit around for hours or come back days later. I will never buy an Apple product again and just sold all of my Apple stock. I'm still stuck with their crappy phone with a screen popping out which I was told is probably due to a faulty battery.

Read full complaint
Hide full review