Menu
CB Fast Food Chains Whataburger 12405 State Hwy 155, Tyler, TX, 75703, US
Whataburger company logo
Whataburger
reviews & complaints
Whataburger company logo

Whataburger

12405 State Hwy 155, Tyler, TX, 75703, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
J
4:00 pm EST

Whataburger - Rude manager

I left a complaint about a manager at store #972 for Sunday morning at 10:53. Larger black man that started cussing us out and kicked us out of store because I told him they needed to get their [censored] together. I am sure anyone in my shoes who they just made late for church and still never got food after waiting for 25 minutes would of said the same thing. The upsetting part was the cashier who took our original order when I started checking on it lied and said they were waiting on the bacon to cook and our order had NO bacon on it. I didnt realize that until I sat back down. Your manager needs training on how to handle upset customers if they are going to have these issues. I left negative feedback immediately on google and I am leaving it on every other site I can find. If you go back and read all the negative feedback they have you would be highly upset. I cant believe you dont have that whole place retrained on how to handle customers. They just don't care. They are there for a paycheck and thats it. Sad. I would like someone to let me know what happened to this manager. If I need to go directly to main corporate I will. Its costing you folks money.

Desired outcome: I want to know what is done about it.....

Read full review of Whataburger
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.