Menu
Write a review
File a complaint
CB Fast Food Chains Whataburger 12405 State Hwy 155, Tyler, TX, 75703, US
Whataburger company logo
Whataburger
reviews & complaints
Whataburger company logo

Whataburger

12405 State Hwy 155, Tyler, TX, 75703, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
J
4:00 pm EST

Whataburger - Rude manager

I left a complaint about a manager at store #972 for Sunday morning at 10:53. Larger black man that started cussing us out and kicked us out of store because I told him they needed to get their [censored] together. I am sure anyone in my shoes who they just made late for church and still never got food after waiting for 25 minutes would of said the same thing. The upsetting part was the cashier who took our original order when I started checking on it lied and said they were waiting on the bacon to cook and our order had NO bacon on it. I didnt realize that until I sat back down. Your manager needs training on how to handle upset customers if they are going to have these issues. I left negative feedback immediately on google and I am leaving it on every other site I can find. If you go back and read all the negative feedback they have you would be highly upset. I cant believe you dont have that whole place retrained on how to handle customers. They just don't care. They are there for a paycheck and thats it. Sad. I would like someone to let me know what happened to this manager. If I need to go directly to main corporate I will. Its costing you folks money.

Desired outcome: I want to know what is done about it.....

Read full complaint
Hide full review