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CB Fast Food Chains Dairy Queen 2506 Richmond Rd, Texarkana, TX, 75501, US
Dairy Queen company logo
Dairy Queen
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Dairy Queen company logo

Dairy Queen

2506 Richmond Rd, Texarkana, TX, 75501, US
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1 complaint
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Mon
10:00 am - 10:00 pm
Tue
10:00 am - 10:00 pm
Wed
10:00 am - 10:00 pm
Thu
10:00 am - 10:00 pm
Fri
10:00 am - 10:00 pm
Sat
10:00 am - 10:00 pm
Sun
10:00 am - 10:00 pm
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E
2:30 pm EDT

Dairy Queen - Price charged is not the price shown at this location

First, I go there twice a week to pick up lunch for our office. This is important because that is why I know the price of what I am buying. I ordered a grilled chicken salad with drink. The menu board through the drive through shows $7.99. When I get to the window, she states I owe $9.52. I explained that the price shows $7.99. She rolled her eyes and another employee shouted the $7.99 was for a taco salad. I told the first employee that I will pay the $9.52, but thought they needed to know that the board states $7.99. The second employee walked outside to the board and states out-loud "well we need to change that". I could hear another lady through the window ask rudely "did she pay the $9.52". My card was basically threw back at me. They acted as though I was trying to steal something. I said thank you and drove away. I came back to the office and stated that I would no longer being going to DQ for the office.

Desired outcome: I simple want DQ to know that poor customer service leads to losing business.

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