Edible Arrangements

I'm so disappointed with this company! My valentines gift was never delivered! Called to see what my options were and it was so hard to get a hold of any one! Finally talked someone there and they can't even refund me my money for a order that was not delivered i'm so upset! Will never never use them again! Still trying to get my refund! Disgusted with the service! Seems like they are trying to steal my money and not deliver nothing!