Tom Thumb

Hello,

I visited a Western Union branch service center Tom Thumb store yesterday to get a money order made. However, the money order got spoiled and I went back to talk to them about if anything can be done and I need help.

I was talking in the most polite manner possible to the lady at the center and she started shouting at me telling me that she can't help me and I still talked to her in a polite manner asking her to see if something can be done and she called the security telling them to ask me to leave. I talked to the security guy (the store manager) and he apologized for her behavior but she was negligent and still smiling at his back. I asked her to apologize and she still smirked.
As I turned back crying after facing humiliation and RACISM she laughed badly.

This type of customer service is what you provide? They don't have the manners to talk to the customer? Neither did she apologize, nor did she help me in it. I want a legal complaint to be taken against her for being a racist employee! Or else I will file a legal complaint against the store and the bank as well.!

Address: (inside Tom Thumb) 1380 W Campbell Rd, Richardson, TX 75080
Name of the lady: Dannielle