PetSmart reviews and complaints 1
View all 642 complaintsPetSmart - Grooming
Good morning,
A groomer named Terra bathed my 12-year-old pit bull. When I picked up the dogs Terra approached me in a public area and said that Rosco was dangerous. I should take him to a vet to have his nails cut. I asked her if Rosco bit her or tried to bite, and she said he was very wiggly and then added that he tried to head but her. Today my dog is very sore and having trouble walking, she must have been horribly rough with him.
Desired outcome: I think that Terra should be fired, nor would I let her near pit bulls again.Rosco is an exceptionally loving dog and I take him to PetSmart all the time. Also, it would have been better to have spoken to me in private.
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