New York & Company reviews and complaints 1
View all 135 complaintsNew York & Company - Missing item, no refund
I placed an order in August. On Sept 1 I began trying to contact NYandCo because 1 item was not included (although it was marked as delivered on the packing slip). For 2 days, my emails were bounced back to me.
I finally received a response on 9-4-23. I was told I would receive a refund. Since then, I have NOT received a refund. They keep telling me it takes time.
After almost 3 months, no refund. No help from the horrendous customer service reps.
Latest New York & Company Reviews
My refund Request for refund for N3360357. Return Merchandise Credit - Unable to Use Refund never received.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!