Wells Fargo reviews and complaints 1
View all 1719 complaintsWells Fargo - Online banking
I was not able to login to my account for 4 hrs. Finally, I was told to go to a Wells Fargo office for help; I did and after two hrs received no help. The office manager, Erica Anger, said she could not help. I called [protected] and talked with Kimberly who connected me with her supervisor, Gloria, who connected me to a customer service who was unable to assist me. What a catch-22! No customer should have to go through this.
Desired outcome: I want to login so that I can conduct personal business to close out my account because of unacceptable customer service by any standard
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