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CB Banks Wells Fargo 9898 S Gessner Rd Dr, Houston, TX, 77071, US
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Wells Fargo
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Wells Fargo

9898 S Gessner Rd Dr, Houston, TX, 77071, US
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Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
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9:00 am - 12:00 pm
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Wells Fargo - Online banking

I was not able to login to my account for 4 hrs. Finally, I was told to go to a Wells Fargo office for help; I did and after two hrs received no help. The office manager, Erica Anger, said she could not help. I called [protected] and talked with Kimberly who connected me with her supervisor, Gloria, who connected me to a customer service who was unable to assist me. What a catch-22! No customer should have to go through this.

Desired outcome: I want to login so that I can conduct personal business to close out my account because of unacceptable customer service by any standard

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