Gallery Furniture reviews and complaints 1
View all 10 complaintsGallery Furniture - Gallery, furniture, in-house financing
My wife and I went to gallery furniture to purchase a tempur-pedic bed. We were offered 15 months no interest no pay by the sales person. We signed up and was given credit through wells fargo bank for the 15 months. No interest no pay. Several months later my wife and I found ourselves in financial jeopardy over the finance agreement as we did not understand at the time of purchase, there was a minimum large payment due each month. I repeat the salesman told us no interest no pay as long as we’ve paid it off in 15 months, we complain to gallery furniture and asked to reinstate the agreement so that it did not affect our credit and we promised to catch it up and pay it off. Gallery furniture did not care at that point in our opinion because they did not do anything but tell us it’s between us and the bank. It has damaged our credit horribly. I asked for gallery furniture to pick up the mattress and they did so now we are without a mattress and we have a $5500 hickey on our credit bureau as a default. I do not trust anything that gallery furniture promises. I do not recommend buying anything from gallery furniture. There are plenty of other furniture stores that do not use fancy tactics to get your sale. Good luck.
Claimed loss: $5500
Desired outcome: Settle issue with the company and put this behind us. Lesson learned with dealing with gallery furniture.
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