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View all 498 complaintsH-E-B - Purchased groceries missing items
3/4 I went grocery shopping at HEB Harker Heights TX. I got home and noticed I was missing 6 items. Went back to the store the front end manager says he viewed my purchase and said everything was loaded in basket. I requested to see surveillance but he refused. I am a retired employee with HEB. with 36 years. I purchase my groceries from this store 3-4 times a month and even get my prescription from pharmacy at this store. It’s really disappointing that he was rude and did not want to help me in anyway. Felis Lyons [protected] Also he had said he could replace items if it was small amount. Would not have returned if it was something little
Desired outcome: Refund or product I’m missing
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