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CB Furniture Stores Rooms To Go 6041 Lyndon B Johnson Fwy Ste A, Dallas, TX, 75240, US
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Rooms To Go
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Rooms To Go

6041 Lyndon B Johnson Fwy Ste A, Dallas, TX, 75240, US
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1 complaint
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Website
www.roomstogo.com
Phone number
+1 (972) 980-2492
Category
Furniture Stores
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm

Rooms To Go reviews and complaints 1

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9:52 am EDT
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Rooms To Go - Bedroom bunkbed set

My order was brought here then the delivery people seen they had to work and the furniture was heavy they took pictures saying it wouldn't fit because of low clearance when all thwoulda had to do was lay it n lift. They came with a female worker and I know it was too much for them so they aint even try.. This is very unprofessional I i've waited 9days to get something sent back and have to wait on my money to clear when the items never came off truck not one piece. I have kids sleeping on floors n I don't have days to miss from work to wait on delivery people.. This has caused a major inconvenience to what we have going...

Desired outcome: I want my money back with some sort of resolution this is beyond unacceptable...

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Rooms To Go - Bedroom bunkbed set
Rooms To Go - Bedroom bunkbed set
Rooms To Go - Bedroom bunkbed set
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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Rooms To Go representative's response
Apr 12, 2022 12:13 pm EDT
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

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We are truly sorry about any frustration caused from your delivery. We would love to see if there is any way we can help. If you could, please send us the order # along with the details to TellUs@RoomsToGo.com. We hope to hear from you soon!
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