Menu
CB Retail Stores Thorntons 2815 Lebanon Pike, Nashville, TN, 37214, US
Thorntons company logo
Thorntons
reviews & complaints
Thorntons company logo

Thorntons

2815 Lebanon Pike, Nashville, TN, 37214, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
A
8:21 am EST

Thorntons - cashier/customer service

I usually stop at this Thorntons every weekday to get a drink, and I will sometimes get a breakfast item or two. I usually get there between 6:00 AM and 7:00 AM. According to my receipt from today (11/03/19), I have 680 qualifying visits. There is this one African-American cashier that usually works in the morning when I get there. I do not know her name, but she was there again this morning. Every morning I walk in the store, I say "good morning, " and she just looks at me. However, the very next person in the door behind me, she greets with a smile. This has been going on for a couple of months now. This morning (11/03/19), I said "good morning, " and she just looked at me and then looked at her co-worker with a "See what I mean" kind of look. She then laughed for a couple of seconds. This was the last straw for me. I will not be back to any Thorntons ever again. Someone else can have my daily business.

Read full review of Thorntons
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.