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CB Timeshares and Vacation Rentals Westgate Resorts 415 South Ocean Blvd St 2, Myrtle Beach, SC, 29577, US
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Westgate Resorts
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Westgate Resorts

415 South Ocean Blvd St 2, Myrtle Beach, SC, 29577, US
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Westgate Resorts - Myrtle Beach Resort Stay/Tour/Special needs guest

Folio # 17360F21 Dates 8/31/2023-9/3/2023 Reservation Sharon Miller Reservation made with understanding a 90 minute resort tour was required. Scheduled tour time-2pm. Staff informed, on our arrival to tour, that our 8 year old Autistic grandson would be with us. We were offered a light lunch, that my grandson would not take advantage of because hi...

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Westgate Resorts - Timeshare concierge terribly rude and unprofessional

Myrtle Beach... our concierge (sianni hicks) was very degrading and rude during our required meeting that we didn't even know we had to attend. We absolutely cannot afford to buy anything right now. We explained several times that we unfortunately just cannot buy right now. She kept asking my kids why they haven't been to Disney world by now... and that we should be taking them there every year because they deserve it. I asked her to stop saying those things in front of my children. She kept it up. She kept telling them they deserve to go. We do all we can for our children.. I don't appreciate being judged and mocked by this illiterate and unprofessional employee. She was blatantly ignoring me and talking over me to my husband. After 2 hours I asked how much longer because it was our last day here. She said we had to stay til she released us or we would be charged an additional 2500.00 for the week we paid 950 for over 2 years ago. She humiliated me and treated me like dirt in front of my husband and kids.. I left in tears, and, regardless of how much we enjoy the resort itself, we will never stay at or consider anything with westgate resorts ever again. Id rather stay in a dirty hole in the wall motel than have to be mistreated, berated and bullied by another employee again. Worst vacation ever thanks to her.

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