Dollar General reviews and complaints 1
View all 3851 complaintsDollar General - Cashier
I went into get a few things, of course I always get more than what I need. I got to the check out, I had some stuff in my hands my total came to $34.88. I ask the young cashier if I had any coupons on my app. (she got ill because I ask and had someone else come look. I didnt have any I could use I said that was fine. I had multiple items in my hand a accidentally dropped some money on the counter the young lady picked it up, I then realized by looking in my wallet that 3 $20 bill had fell out I then ask the lady if I could have one of those back. She looked at me crazy, I then said there arre 3 20$ in your hand my stuff is only 34$. She replied you just want one back? I said yes. She gave me my money then, I still had keys, phone and a wallet in my hand as she was giving me change from the 40$ I took the bills first put them in my wallet then took the change. As I headed out the door I stopped to put my wallet and phone in a bag and pick up the bags so I didnt have to push a cart out the door. The young skinny cashier then began telling the other cashier that I was rude and she was not going to wait on me again. I felt she was just upset that I ask about coupons then ask for the extra $20.00 back. I didnt say anything just went out the door. Once out side I realized I had forgot to get apple juice which my daughter had ask for. So I went back in got apple juice and when I got to the register I had to wait for another cashier as the young lady ask for the other cashier to come ring me up for one bottle of apple juice. I had never experienced such rude behavior from a cashier at this store before I go into this dollar general almost everyday because it is so close to my house and 99% of the time I am greeted with a smile and everyone is always nice and polite except for today. This was a newer cashier which I do not recall seeing before. She was a young, skinny, colored girl. I am just beyond words as to how it felt for the her to just be able to talk about a me as a customer to other co workers so loudly and then to have someone else come ring me up for my apple juice. I was embarrassed the other customers could her saying I was rude when in fact I had done nothing wrong but ask about coupons and accidentally drop too much money and ask for the extra back. (after the way I was treated having to go back in to get the apple juice the only thing I can think is maybe she wanted to keep the extra 20$ for herself and maybe she was embarrassed that I ask for it back. Anyway I just do not expect this behavior from dollar general. She could have went about the situation differently, she did not have to talk about me as if I was not there, and it was completely unprofessional. Thank you. Bonnie bosworth
This took place sunday 09/20/2020 at 11:17am according to my receipt time. The receipt bar-code number is 899697901140939918910942919919911116331661
Above that it says;
Items sold 23
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