Panera Bread

Good Afternoon,

I was at Panera at 2669 MacArthur Road. I entered the store around 2:45 PM. I saw that there was Hazelnut and Dark Roast coffee. I asked for light and they brought out a container that had non hot coffee. I aaked to have coffe that was hot. I was also told that we only have the Hazelnut and Dark roast after 2:00 PM. They did go back and brewed the regular coffe however the manager wasn't happy. I also ordered a Cinnamon Bun that tasted that it was out for days, being hard to cut and chew. The manager seemed that he didn't want to be bothered. His name was Chris Maldarell. I felt that I did something wrong by ordering regular coffee after 2:00 PM. Chris does not seem to care about the customers.