Menu
CB Fast Food Chains Joe's Crab Shack 226 W Station Square Dr, Pittsburgh, PA, 15219, US
Joe's Crab Shack company logo
Joe's Crab Shack
reviews & complaints
Joe's Crab Shack company logo

Joe's Crab Shack

226 W Station Square Dr, Pittsburgh, PA, 15219, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 9:00 pm
Tue
11:00 am - 9:00 pm
Wed
11:00 am - 9:00 pm
Thu
11:00 am - 9:00 pm
Fri
11:00 am - 10:00 pm
Sat
11:00 am - 10:00 pm
Sun
11:00 am - 9:00 pm
ComplaintsBoard
S
7:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Joe's Crab Shack - A order I placed for to go

I placed a to go order today on 12/31/21 the same order I've been placing for months a couple times a month. I ordered two Dungeoness Crab boils with rajun seasoning on and on the side with extra butter on and on the side. When I got home to my pregnant wife she cried which made me extremely upset. One container one cluster the other had 1 and a half but there was no seasoning and no butter it was so dry. I called to speak with a manager, Bob, he offered for me to come back and get another cluster I live an hour away. I was confused on why I wasn't offered a replacement for the next time I come since I come so often.

Desired outcome: Meal Replacement

Read full review of Joe's Crab Shack
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.