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Checkers & Rally's

232-50 W Lehigh Ave, Philadelphia, PA, 19133, US
Sat 10:00 am - 6:00 am Working Hours
Sun:10:00 am - 4:00 am
Mon:10:00 am - 4:00 am
Tue:10:00 am - 4:00 am
Wed:10:00 am - 4:00 am
Thu:10:00 am - 4:00 am
Fri:10:00 am - 6:00 am
Sat:10:00 am - 6:00 am

Reviews and Complaints

Checkers & Rally'sI was assaulted by your female employee.

My name is Mr. Mendez Sr, Today 8/29/2021 at 2:30pm my daughter and I went to the Checkers located on 232-50 West Lehigh Avenue to purchase food, we walked up to the building entrance but the door was locked. I peek threw the glass window and notice that there was an employee inside, so we walked to the drive through window and the young lady tried to open the window but didn't know how open it. She signal us to wait and we did, she walked to the back of the kitchen, after a few minutes she came back and opened the window. I told her that we wanted to order food but she said that she was a new employee and didn't know how to take the order. I asked her then how can I order food and she told us to walk to the drive through speaker and place the order, so we walked to the speaker and waited a few minutes but no one asked to for our order, so we walked back to the drive through window and told the new employee that no one was asking us to place our order, she then told us that the other employees were outside sitting on the dinning tables to go and ask them, so we walked around the Checkers building and saw two female employees sitting and chatting with each other. I asked them that I wanted to purchase food for my daughter and I, the employee with the headset said that they weren't taking walk up orders only drive through order, I asked her could she please take our order since there where no customer in the drive through, and she said no. So, I asked her aren't you on the clock getting paid to take order for the Checkers restaurant and she ignore me, I said your on the clock can you please take my order. She looked and said, I know you're mad but no I can't your order. I'm not mad, I'm disappointed, because we walked 10 blocks to come and eat here, and you won't take our food order. So I told her that I was going to call the district manager and file a complaint as I was walking past her to go to the Wendy's restaurant next to Checker's. Immediately she stoop up and started to wave her hands in my face, saying to do not walked up to her in that way. I told her to stop waving her hands in my face and then she forcefully smashed her hand into my face and then got into a fighting stance, and the other female employee stood up a got into a fighting stance ready to beat me up. I told her that I wasn't going to fight her but that was going to report the incident to Checker's, my daughter was standing next to me and she grabbed my hand and told me let's go. As we walked away the female employee then started to apologize to my daughter. I wanted to call the police and report her for assaulting me but my daughter who is 9 years old told me not too. But I have to let you know what happen at one of your stores, where one of your employees assault me.

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