Geisinger Health System

I am trying to get a referral for an Ear Nose and Throat specialist for chronic fluid in my ears. This is a problem I have had since I was born 50 years ago. They are refusing to give me a referral and no ENT will see me without the referral. I currently have scar tissue on my ear drums because of doctors refusing to treat me properly or treat me at all in the past. So again, I will get more scar tissue and more hearing loss from these idiots. What am I supposed to do? Why can't I get the treatment I need, I have insurance? How many times do I have to ask? Should I beg for treatment? This is the most unprofessional treatment I have ever received from this place.