Aqua Pennsylvania Inc

I had paid my full Aqua bill on the phone on 11/15/19 and my water service was shut off on 11/18/19.
Called customer service twice and was not allowed to speak with a supervisor and they would not restore my service the same day.
I told them I have a sick elderly mother and this unfair and unjustified and I would think illegal action of theirs could adversely affect her health but they showed no empathy or consideration. And would not even accept their gross mistake.

Had a water leak before the water meter (at the shutoff) in the house. This meant money that Aqua was losing. The leak started to get worse so I called a plumber. He had a problem shutting off the water at the curb. He had me call Aqua to get someone to help. When I called I wasn't told that there would be a charge. Also the man that arrived from Aqua never told me about a charge. So when I saw a $50 charge for turning the water on, I was furious. I called Aqua & spoke to a customer service person & a supervisor. They didn't care & the supervisor was a little rude. I sent a letter in to Aqua. They never answered. Also filed a complaint with the PUC. I called today (12/12/12) and the customer service person said I have to pay the $50 charge. I wish I could bill somebody after the fact & not tell them upfront.