GearBubble

I ordered a personalized coffee mug from the Gear Bubble website over a month ago. I received the item on or about January 10, 2018. The mug arrived with a broken handle. I have attempted to contact the company by calling the number given on the website however the number is apparently non-existent. There seems to be no way that I can return the item to get a replacement or a refund. The order information is below and I have attached a photo of the mug as it arrived.

Order #gb_b50cc63a0d3ee0ba
Status Updated Jan 12, 2019

Your item has shipped!
Your order has been shipped by -
Service : USPS

Tracking Number : 9374869903503446221832

Shipping Date : 2019-01-02

Delivery Status : Delivered

You can google the tracking number or if it's shipped with DHL you can look it up right here: click here

If you are an international customer or your tracking number didn't show up in Google or with the above links you can track your order here: click here

Order Summary
Coffee mug
1 11oz Mug
$21.95
Shipping to
503 Leahy Street, P.O. Box 448, Odessa, DE, 19730, United States

Thank you in advance for your response.

Angie Palmer