Chipotle Mexican Grill reviews and complaints 1
View all 659 complaintsChipotle Mexican Grill - Didn't receive refund for items I didn't get with the order.
On 2/28 I ordered food online and picked it up at the restaurant. The order was ready when I arrived so I didn't watch it being made. The meat and other items totaling $12 wasn't in my order. I called veronica at the corvallis store on monroe right away. She said I didn't need to return (I live 15 minutes away) and she would refund the money to the credit card I used. She hasn't done that, and I want my refund.
Desired outcome: I want the $12 returned or at the very least a credit. At this point Im not sure I will eat at chipolte again.
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