Arby's

Service, of food way over done, & wrong fries on first time, in picked up, got right fries but when she got home, are chicken sandwiches are burnt & buns are also, as picture below shows. I called arby's manager gives to excuse that chicken waas different & cook different, as you can see in picture its just plan burnt (all 3 sandwiches) at this time, we're 10 miles from house, why do I want to drive back again, to get order fixed, should have never been let out of cooking area,! This has not been first time we have had this concern with service, but I am not going to let this go! I want some reponse to this from corp.