ADVERTISIMENT
7610 Mentor Ave, Mentor, OH, 44060, US
Fri 8:00 am - 5:00 pm Working Hours
Sun:Closed
Mon:9:00 am - 6:00 pm
Tue:10:00 am - 7:00 pm
Wed:9:00 am - 6:00 pm
Thu:9:00 am - 6:00 pm
Fri:8:00 am - 5:00 pm
Sat:Closed

Reviews and Complaints

Dec 05, 2020

Aspen Dental — Not receiving product, still paying

My complaint is slow is coming. In 2016 I went to Aspen Dental for a upper and lower partial denture. I...

Aspen DentalFraud/billing

I had wisdom teeth removed 2016 for 3 1/2 years it was pending through insurance they were not responding to the insurances requests for documentation therefore insurance refused payment they took too long to submit correctly. I paid 600 up front in cash before surgery that was supposed to be what I owed after insurance. Now I have collections for money I dont owe. I have contacted them numerous times and keep getting a run around. They made around 700 dollar adjustments and I dont know how they figured that when my insurance didnt pay them nothing because of their neglagence and now 4 years later they are saying I owe 328 dollars and now its effecting my credit score and no one is giving me answers and it s very frustrating getting the run around. Thank you help me

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit
    Respond

    Aspen Dentalcharges for sedition

    This past Friday I had scheduled an oral surgery procedure. I was told that I need to have three teeth extracted and that they would sedate me and with my insurance my out-of-pocket cost would be $418. The $418 was to cover 3-15 minute intervals of sedation. I suffer with extreme anxiety especially with being at a dentist and that was fully disclosed upfront. During my sedation procedure That only took 15 minutes to complete I actually woke up during the surgery procedure because the oral surgeon did not place the IV in my hand in the proper location and actually blew out my vain. I never truly was sedated and woke up in the middle of a procedure that was extremely painful and of corse-spiked my anxiety even more. I contacted the office today to find out what my options were as far as if I needed to have my arm looked at since the van is swollen and I have a lump in another van over the sedation may have been but it was blowing out because of the rate they tried to push it in my van through the IV. I have still not received a callback and I would like to discuss how to get a refund for at least two of the 15 minute sessions of sedation that were never given in the first place.

    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Submit
      Respond
      ADVERTISIMENT
      ADVERTISIMENT

      IN THE NEWS

      Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
      If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
      One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
      A consumer site aimed at exposing unethical companies and business practices.
      ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
      You'll definitely get some directions on how customer service can best solve your problem.
      Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.