Aspen Dental reviews and complaints 3
View all 1637 complaintsAspen Dental - Not receiving product, still paying
My complaint is slow is coming. In 2016 I went to Aspen Dental for a upper and lower partial denture. I agreed to pay with a third party that they offered. I was approved. I have to say I was a bit rushed through this process. I started to receive care and went to every appt. There were so many other issues they concerned themselves with that I never got to actually getting the partials, I did receive a temporary one. By that time I was fed up and stopped going. My bill with them however was already covered by the third party. I was making the payment until I couldn't. This was a $6000 dollar bill for no dentures. I ended up with a payment with the Comenity Bank. I am down to a bit over $2000 still owed and not getting Dental Care with another company, one visit and $5000 less I will be getting two partials. This made me consider to contact someone. This is not fair and I am a senior that cares about my bills. I can no longer pay this and I feel I should not have to. I have no product for this ridiculous amount of money and what I consider fraud. I am asking for your help. Thank you, Marilynne Benedett
Aspen Dental - Fraud/billing
I had wisdom teeth removed 2016 for 3 1/2 years it was pending through insurance they were not responding to the insurances requests for documentation therefore insurance refused payment they took too long to submit correctly. I paid 600 up front in cash before surgery that was supposed to be what I owed after insurance. Now I have collections for money I dont owe. I have contacted them numerous times and keep getting a run around. They made around 700 dollar adjustments and I dont know how they figured that when my insurance didnt pay them nothing because of their neglagence and now 4 years later they are saying I owe 328 dollars and now its effecting my credit score and no one is giving me answers and it s very frustrating getting the run around. Thank you help me
Aspen Dental - charges for sedition
This past Friday I had scheduled an oral surgery procedure. I was told that I need to have three teeth extracted and that they would sedate me and with my insurance my out-of-pocket cost would be $418. The $418 was to cover 3-15 minute intervals of sedation. I suffer with extreme anxiety especially with being at a dentist and that was fully disclosed upfront. During my sedation procedure That only took 15 minutes to complete I actually woke up during the surgery procedure because the oral surgeon did not place the IV in my hand in the proper location and actually blew out my vain. I never truly was sedated and woke up in the middle of a procedure that was extremely painful and of corse-spiked my anxiety even more. I contacted the office today to find out what my options were as far as if I needed to have my arm looked at since the van is swollen and I have a lump in another van over the sedation may have been but it was blowing out because of the rate they tried to push it in my van through the IV. I have still not received a callback and I would like to discuss how to get a refund for at least two of the 15 minute sessions of sedation that were never given in the first place.
Latest Aspen Dental Reviews
Implants Upper partial service. Ill fitting denture. Job not finished Do not go major ripoff If you are smart you will READ before you visit Aspen!Giving a Voice to Consumers
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Your story is identical to what I am literally going through right now. I just got done sending an email to the branch manager stating that I will not be paying for the defective partials they provided. Unfortunately I have to send all the info to Dental First also stating to them WHY I wont be paying for the partials. You don't have to pay for bad products or services . You will be responsible for the extractions though. Not sure why you are charged over 6 grand as mine only came to $2800. Sounds like they are charging you for the "permanent " ones also in advance. Now, if you cant get things resolved, contact the Dental Board of Dentistry in your state. Mine is Florida Board of Dentistry. You file a complaint with them and they will follow up, , Make sure you have ALL time s, phone calls, paperwork and EVERYTHING you have dont regarding business with Aspen in hard copy. I am going to send you my email so check for a "seacaptain58". Would love to converse with you on ahow things go for you as I will tell you how mine is going,
I went to Aspen for dental help. I had to have several teeth pulled and was Told I would need partials on top and lower. They never could get the partial to fit right. I then received the permanent dentures and they were worse than the temporary teeth. They were so many sharp wires that cut my gums. They told me I had a small mouth. I still tried to wear them, but they were too painful. The doctor seemed to be exasperated with me, took the permanent teeth and said if I liked the temporary teeth better, then keep them and walked out the room. I have since been using the temporary teeth and they have broke three times. The last time he fixed them he charged me $60.00. My Balance as of today is $6, 978.00 which goes on My Aspen Dental plan. I owe this much money for teeth pulled and no teeth to replace the ones missing. Please, Please somebody help me. Almost $7, 000 and no replacement for ones pulled. beverly conner1313@gmail.com