Mazda reviews and complaints 1
View all 134 complaintsMazda - Engine issues in cx9
My Mazda CX9 experienced a coolant leak around the cylinder head, causing rapid loss of fluid and the engine to overheat. There is a current class action over the same issue for their cx5 and cx9 models. Mazda is refusing to cover the cost of the new engine even though they are aware of the issue and outstanding class action. My car is 2018, only six years old, with 107,000 miles; service was done at the dealership. Asking me to pay over 10,000 for a new engine. There is no contact info for the warranty department. They remain hidden and refuse to negotiate.
Claimed loss: Projection 11,0000
Desired outcome: Mazda is aware of the issue with these two models and failed to do preventative maintenance. Also, they failed to let owners know, resulting in complete engine loss. Mazda is negligent and should cover the cost of the new engine.
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