Menu
Register
Write a review File a complaint
CB Retail Stores Dollar Tree 11974 Lebanon Rd Ste 610, Cincinnati, OH, 45241, US
Dollar Tree company logo
Dollar Tree
reviews & complaints
Dollar Tree company logo

Dollar Tree

11974 Lebanon Rd Ste 610, Cincinnati, OH, 45241, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
R
12:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree - Customer service / store condition / employee treatment

I shopped at Store #8291 at 11974 Lebanon Road in Sharonville Ohio today. I was finally checked out at 11:27 AM. Although I did not see any employees stocking shelves, almost every aisle was blocked by large carts with unopened boxes on them. I used the bathroom, which had a sign on the door that indicated it was for use by people of all sexes. The door did not lock properly and a female opened the door while I was using the toilet. I am male. I believe she was an employee as she used the adjacent door from which I heard a toilet flush.

There was a long line at the checkout with only one lane open. When I finally reached the register I sympathized with the cashier. She indicated that there were several other employees there that knew how to run a register but they wouldn't help her. She further indicated that she was giving her two weeks' notice today. The receipt says her name is Mary.

I am a retired retail manager and know that this is no way to operate a store. I also realize that hiring help today is quite a challenge. When you are able to hire an employee they need to be trained properly and treated fairly. I felt bad for Mary - if that is her real name or just who was signed into the register. I believe some attention needs to be paid to this store and to the cashier.

Desired outcome: I would appreciate a response at [protected]@gmail.com. Thank You, Richard J. O'Toole

Read full review of Dollar Tree
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.