Pearle Vision reviews and complaints 1
View all 132 complaintsPearle Vision - Eye glass lenses incorrect and time of receiving second set of lenses
This review is for the Chillicothe, Ohio location where I went.
I had an eye appointment with the Pearlvision eye doctor on on July 24, 2023, and still do not have my glasses which cost me over $900.
The glasses took about a week and a half to get here but when I went to get them, I could not see out of them. They told me to try them for a week because my eyes "would have to adjust to the new lenses". So I did and went back after one week and she told me she thought because I could see the huge sign at the back of the room that one of my eyes was adjusting and to give the other eye a week to see if it would adjust also. I had never heard of such a thing, but I did as I was told. I went back after a week and still could not see so they scheduled me for another eye exam which was another week away... and to date I still do not have my glasses. I live outside of the city of Chillicothe and have to drive into town and gas is not the cheapest now days. I had to pay $310 out of pocket and my insurance had to pay the rest.
Desired outcome: I want all of my money refunded back to me and my insurance. ALL OF IT.
Latest Pearle Vision Reviews
Warranty Not given information about lenses prior to purchasing Getting my glasses correctly. Pearle Vision at 1518 E. Battlefield Rd. Springfield, MO (417-708-6163) Money refunded for returned lensGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!