Loft / Ann Taylor

I have been shopping at The Loft for many years. The store closest to my home is the Westport Ct location. I always receive excellent service at that location. I was visiting my sister and went into Ann Taylor Loft in the White Plains mall. The Sales associate who checked me and my sister out was the rudest cashier I had ever seen. Her attitude from start to finish was horrible. The reason why I am writing is the last comment she made to us. I had earlier in the month purchased the The loft cares card for Breast cancer. When I declined to make an additional donation the sales associate made a rude comment implying that I was cheap. I was very embarrassed. I work in the retail world and if one of our cashier treated a customer like that we would be reprimanded or terminated. I think this sales associate needs additional customer service training. I do not have her name but I have a Desk associates # 454372 at Store Number 01771. 9/26/2019.

I hope to hear from you soon. [protected]@icloud.com.