ShopGoodwill reviews and complaints 1
View all 129 complaintsShopGoodwill - Rudeness to a customer
On the night of january 8th at 6:30 pm when I was making a purchase, one of your employees was rude, her name's irma. I was about to pay for the purchase when I had to get out 3 dollars to pay for something to cover the sales tax on something that was $1.99 due to my not having the change for it. There were 2 girls at the counter, the one who waited on me, her name's goodline, but it wasn't her, she's always nice. The other one up there with her, irma was the one, she said, and I quote-you never have change, and that struck me as rather rude. I'm a regular customer and have bought a lot of stuff in this store over the years, and this didn't set well with me. She needs to be told this isn't the way to talk to a customer, this incident happened at the western lights store on onondaga boulevard, syracuse, new york. John M Guinto
Desired outcome: Please talk to this girl
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