Armani

The manager at the women store was condescending really pissed me off. The tailored trouser that I purchased was shipped from the store to me with wrong length and unsymmetrical legs - one leg is large, the other tight. I went to the store again to have them fixed the issues. It is clear that the store wasted my time and I asked for apology. However, the manager said, "we have a new pair of trouser exchange for you - what else do you want?" It is my right to have a good quality trouser with full price payed. He spoke as if selling me a symmetrical trouser is a great gift. He never said sorry. In the end, the sales man (who is a nice guy) handed some thing said that is an apology from the manager - a notebook and a tiny box of chocolate, as if for a beggar. I paid full price for the trouser, was sent something broken, never received apology from the manager, and got no former apology.