Adorama reviews and complaints 1
View all 61 complaintsAdorama - Delivery of a koss gmr-540-iso (order number [protected])
On April 20, 2020. I bought a Koss headset that I required for work during quarantine. I paid $50 in addition to the price of the product because they guaranteed expedited international shipping.
It has now been over 3 months now since Adorama shipped the product and not only has it not arrived, Adorama has taken no responsibility to facilitate its delivery. I have been on the phone with Adorama 3 times and exchanged 10+ emails. I have been sent on a daisy chain, told to contact FedEx and other "brokers" in Portugal - none of which I chose to do business with, and all these calls have been fruitless as well. I have been misled with false claims told that I had been sent a email when I hadn't been, told that they needed "a valid phone number" when the one provided on purchase was and always has been valid, told that the package would be delivered "tomorrow" which of course never happened.
At this point of course I would like a refund, since I had to buy another headset. But if they took some responsibility to get me my product, it would be a case of failure of service service as opposed to theft. Not only do I feel swindled monetarily, I've also wasted so much time.
Latest Adorama Reviews
Adorama Camera - A Reliable Partner for Your Photography Needs Great service from Adorama Great experience Great transaction, fast shipping, item packaged very well Canon EOS Rebel T6 DSLR, 18mm-55mm IS & 75mm-300mm III Lenses, filters, extra battery, Corel softwarGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!